How does the rental process work?
1. Browse
Explore our curated collection and shortlist the gowns you’d like to try on.
2. Schedule
Book your private fitting by completing our online fitting form.
3. Confirm
Secure your appointment by paying the ₱500 fitting fee. We’ll then confirm your fitting schedule and appointment details.
4. Fit
Visit our studio for your private fitting, where you’ll have up to one hour to try on 3–4 selected gowns with personalized assistance.
5. Reserve
Once you’ve found your gown, secure your rental by completing the required reservation payment. Your booking is confirmed once payment has been verified.
When is full payment due?
The remaining balance must be settled at least 7 days before your event. For bookings made within 7 days of the event, full payment is required upon booking.
Is there a security deposit?
Yes. A ₱3,000 security deposit (or an amount determined by the studio based on the items rented) is required. The deposit will be refunded within 1–3 business days after the gown has been returned and inspected, less any applicable charges.
How long is the rental period?
Our standard rental period is 3 days, inclusive of pick-up and return. Example:
Pick-up: January 1
Event: January 2
Return: January 3
Can I extend my rental?
For rental extensions, approval is subject to gown availability.
Extensions of up to seven (7) additional days are charged at ₱1,000 per day.
Extensions beyond seven (7) additional days are charged at ₱500 per day for each succeeding day.
All extension fees must be paid prior to confirmation of the extended rental period.
What are your pick-up and return hours?
Pick-up: 9:00 AM – 5:00 PM
Return: On or before 5:00 PM
If the return date falls on a Wednesday or holiday, it will automatically move to the next business day.
What happens if I return the gown late?
Late returns will incur an additional rental fee per day, as they may affect other confirmed reservations.
Can rental gowns be altered?
No. Rental gowns may not be altered, resized, cut, or modified in any way.
What sizes are the dresses?
Most of our gowns feature adjustable tie-back designs to allow flexibility in sizing. Specific measurements can be found on the product page. We are continuously expanding our selection to welcome more sizes.
What if the dress doesn’t fit?
We offer Made to Rent and Retail options for select designs at a premium fee. Lead time is approximately 2 months, depending on the design and availability.
Do I need to clean the gown before returning it?
No. All professional cleaning is handled by our team. Please do not wash, dry clean, or send the gown to any third-party cleaner.
Can the gown be used for water or outdoor shoots?
Gowns may not be used in wet shoots or exposed to water, liquids, or substances that may stain or damage the fabric.
What if the gown is damaged?
Clients are responsible for returning the gown in the same condition it was received, allowing for reasonable wear. Repair charges may apply for damaged gowns, while gowns that are lost or beyond repair may be charged at their replacement value. Photos are taken before release and upon return for documentation.
Visit us
Stop by to explore our offerings, connect with our team, and experience our place firsthand. We can’t wait to welcome you.
102 Richbelt Terraces, 19 Annapolis Street
Greenhills, San Juan City, Metro Manila
+63 989 889 768
Tuesday—Sunday
9am-6pm
